Testimonials and Reviews

At Tondue Medical Spa, our patients satisfaction is how we define our success.

Tondue Medical Spa
4.9
Based on 116 reviews
Lisa McQuiston
Lisa McQuiston
01:54 05 May 21
This was my first time for everything! First facial ever and first time here at Tonduē. After a lot of research searching which Facial would be best for me I decided to get a Hydrafacial with Dermaplaning. I was greeted right away by reception. Denise is who did my facial and I can’t express enough how wonderful she is! Very professional, knowledgeable and made me feel so comfortable. I’ll definitely be back.
Nicole Dyer
Nicole Dyer
16:41 22 Apr 21
Brooke Getty
Brooke Getty
22:24 08 Apr 21
Ann Smith
Ann Smith
14:02 06 Apr 21
I’ll never go anywhere else!!! My skin has never looked this good. Paige always does an amazing job on my hydra facials and Roxanne was so comforting when doing my Botox. Everyone here is absolutely amazing. Can’t wait for my next appointment 😊
Alivia Breann Gellise
Alivia Breann Gellise
18:09 09 Mar 21
Roxanne does incredible Botox. I mean truly - I’ve had Botox done multiple places and her placement is superior. Especially between the brows, I’ve had other people do my frown lines and ended up with lazy eyelids... Roxanne’s placement leaves me with a subtle brow LIFT rather than a droop. Can’t ask for any better than that.
Rachel S
Rachel S
16:23 22 Feb 21
Always a great experience when I go to Tondue the ambience and the quality of care is amazing. The services I have I received are, juvederm fillers, botox and facials -- each were amazing and done with precision. I would 100% recommend
Hope Jacobs
Hope Jacobs
16:25 18 Feb 21
Amazing staff always willing to go above and beyond to ensure clients are well taken care of. Best Medical Spa in the area. If you are looking for quality services and products, look no further. Roxanne truly is an artist in her craft and will not disappoint. Book that appointment now!
Lisa Fitzgerald
Lisa Fitzgerald
15:39 18 Feb 21
My experiences at Tondue has always been great! I come out of there feeling and looking my best. When having any procedure done, I usually ask many questions and I love how the staff will take their time to listen and answer each one. Definitely in good hands at Tondue!
Ashley Purdo
Ashley Purdo
17:17 10 Feb 21
LOVE this place —— AMAZING staff right when you walk in the door your greeted and felt so welcome! From the decor to every service I have received I total recommend Tondue 💕 My Daughter says 10/10 also 🤩😍
Panache Boutique
Panache Boutique
01:17 15 Jan 21
rose udehn
rose udehn
17:47 14 Jan 21
I absolutely love Tondue!! The staff are amazing and absolutely put you first!! The services that they provide is 10 star ⭐️ and make you feel fabulous!! You walk out if there feeling vibrant and rejuvenate!! Best place around!! You will never regret putting you health and you first this is the place!!
kelly walraven-swartz
kelly walraven-swartz
17:08 14 Jan 21
Was an amazing first experience!! Staff is super friendly and professional. They give you options that are best for you personally!
Alyvia Popour
Alyvia Popour
15:14 13 Jan 21
I’ve never been to a medical spa and truth be told, I was extremely nervous. Emmily put me at ease and treated me with so much care, kindness, compassion and respect. I would honestly say yesterday’s experience with her was probably the BEST experience I have ever had in my entire life as in costumer service. I definitely will be returning and a long term patient of hers. I wish I could give Emmily all the stars in the sky for this review.
Haddie Dudek
Haddie Dudek
18:40 17 Dec 20
After visiting another med spa previously I felt like something was lacking. I gave Tondue a try and couldn’t be happier. My initial consult Roxanne took the time to explain everything and give fabulous recommendations, which I followed and couldn’t be happier. Roxanne takes her time and makes sure you’re completely satisfied. She’s so kind and easy to talk too. After my first phone call with Kelly to set up an appointment I knew I was going to be happy. Everyone is so personable and warm and the atmosphere is classic and beautiful.
Jill Donnelly
Jill Donnelly
01:52 12 Dec 20
Very friendly and professional staff. Give you plenty of time and the best advice. I feel so welcomed and loved in this place and I have a big trust in their service.
Sawsan yassin
Sawsan yassin
16:01 09 Dec 20
Kelly Brown
Kelly Brown
19:32 06 Dec 20
Tondue has the best team! The best place for your facials and injectibles!
Maria S
Maria S
16:19 22 Nov 20
I went to Tondue for my first time for a Hydrafacial, Paige did an amazing job and all employees there were amazing! The facial was a great experience, I will certainly be back!
Chandler Roksiewicz
Chandler Roksiewicz
20:01 01 Nov 20
Loveee everything i had done. Fantastic experience.
Rachel Griffin
Rachel Griffin
11:47 23 Oct 20
Very friendly staff! Always a great experience.
Danielle Halpin
Danielle Halpin
10:31 14 Oct 20
Love Tondue! Great and knowledgeable staff. Individualized treatment plans with beautiful results!
Lisa Koepke
Lisa Koepke
13:54 12 Oct 20
It’s like magic. My face feels so smooth! Will be back for another hydro facial!
Shannon Schnettler
Shannon Schnettler
23:06 10 Oct 20
Chris Fink
Chris Fink
16:07 18 Sep 20
The entire staff at Tondue has been amazing! Highly recommend them!
Tonia Hicks
Tonia Hicks
16:26 13 Sep 20
Roxanne is the Best, would highly recommend her!
Mike Shannon Heisler
Mike Shannon Heisler
00:27 13 Aug 20
Tondue Medical Spa has an amazing staff that is not only very knowledgeable about skin care but also very friendly with a welcoming atmosphere that always makes you feel comfortable.
Shannon Clifford
Shannon Clifford
12:45 11 Jul 20
Just Love Tondue, the staff is so sweat and knowlegable. They always make you feel specail and beautiful. Grateful they are in our community!
bethany wirgowski
bethany wirgowski
13:29 02 Apr 20
Decided to give Tondue a try on the recommendation of my sister. Wonderful, friendly and knowledgeable staff. Denise gives a great facial and Kristen did the best Botox ever!! She took her time with me and was very precise. I have visited several Drs and med spas over the years and I have to say Kristen is the best by far!!!
L
L
15:49 31 Mar 20
Love love love. Had an amazing experience here and was very pleased with the results. I highly recommen .
Katie Waters
Katie Waters
19:12 10 Mar 20
I love this place! Kelly is wonderful and always so welcoming with her smile when you walk through the door. Kristin is GREAT!! Very gentle and knows her job very well! They both answered questions that I had. VERY knowledgeable staff! Cant wait til my next appointment!
Dee Vela
Dee Vela
17:05 10 Mar 20
Wonderful, knowledgeable staff! I have tried several procedures and have had great results. I use their face products and my skin feels amazing. I wear less makeup now, than ever. They continually add products and services to improve your appearance and for health and wellness. Highly recommend Tondue!
Crystal Wackerly
Crystal Wackerly
18:26 08 Mar 20
Very classic and welcoming environment. The skin care line(s) they carry is great. On the high-end side though, I'm a firm believer in the old saying, "you get what you pay for". Staff is very helpful and prompt!
Shawna Wegener
Shawna Wegener
06:01 08 Mar 20
Shirley Wazny
Shirley Wazny
21:55 07 Mar 20
At age 67 I decided it was time to treat myself with a facial. I’m so pleased with the services, the staff and most of all with the results we are seeing in my aging skin. Paige and I discussed all of my options and we decided on a treatment plan. My skin is no longer dull but fresh looking and when I look in the mirror I can see the glow coming back and the age spots fading. All of the staff are wonderful. I’m so happy that I made the decision to make that first appointment. I highly recommend Tondue Medical Spa to anyone who wants to feel better about themselves.
Roxanne Davis
Roxanne Davis
13:24 04 Mar 20
I cannot Express how wonderful everyone at Tondue is! I was a bit scared to have filler but they all put me at ease and replaced fear with excitement❤ I am looking forward to my follow up and will go to Tondue for all my spa needs ❤😊
Deb Payne
Deb Payne
14:16 29 Feb 20
I used to go to Ziba in Saginaw and wasted SO much money! The difference between this beautiful place are all the knowledgeable people. Everyone truly cares about making u happy. I fully suggest EVERYONE should choose this place and instead of driving to another town to throw away my money I just gotta go over the bridge. The prices are amazing also. Make sure to check the club specials! I joined a awesome one!
This is how a spa should be run and you wouldn’t believe the difference between this place and all the “big chain ones”. Yeah, they are pretty but that’s about it!
Tondue is a gem and I’m so glad I discovered it!! #hiddengem 🙂
Tammi Alcorn
Tammi Alcorn
02:11 29 Feb 20
Amazing first experience! They were all so lovely and made you feel so comfortable. Will definitely be back every few months ♥️
Chantal Forman
Chantal Forman
19:27 27 Jan 20
Having gone to a few medical spas over the years, I feel that I am an educated consumer. That being said, I can say with confidence that Tondue Medical Spa has provided me with the highest quality of service.Roxanne at Tondue does not just provide a treatment- but rather does a thorough assessment, evaluation and implements both short and long-term plans of actions. Her level of professionalism and knowledge should be the standard for all those working within this field, unfortunately, that is not always the case - which is why I am writing this review, hoping it will assist those looking for a phenomenal medical spa.Tondue has the most welcoming, knowledgeable, and passionate employees.I am grateful to have found Tondue.
Stevi Anderson
Stevi Anderson
15:33 17 Nov 19
I started coming here when I relocated from out of state. I couldn’t be more thrilled with my decision. From the moment you walk in the door you are greeted by Kelly the receptionist. She is so helpful, whether you are booking an appointment or you are looking to buy product. I have now seen Paige, Roxanne, and Denise for various procedures from facials to injectables. Whether you are a first timer or a seasoned pro, this med spa is for you.
Dan McEvoy
Dan McEvoy
21:10 15 Nov 19
I absolutely love the atmosphere and staff at Tondue. Everyone is so helpful, knowledgeable and sweet. They are truly beautiful inside and out. I highly recommend Tondue Medical Spa!
Tina Williamson
Tina Williamson
16:10 15 Nov 19
Welcoming and friendly staff and amazing results!
Angie Dabrowski
Angie Dabrowski
22:28 14 Nov 19
I highly recommend Tondue Medical Spa! Everything about my experience there, was excellent!! I had an initial consultation with Denise, who helped me identify the best approach to treating my problem areas.... and the results were amazing!! If you are in need of a little “self-care”, this is the place!
Laura Scott
Laura Scott
02:23 14 Nov 19
Staff is wonderful and very knowledgeable. Great place to get facials, Hydrafacial and dermaplane! Highly recommend Tondue Medical Spa!
Preeti Tekchandani
Preeti Tekchandani
00:07 14 Nov 19
Hands down the best! Everyone is so helpful and they truly care about you! ❤️
Maria Furlin
Maria Furlin
22:34 04 Nov 19
Let me start by saying that I have been to quite a few injectionists over the years - 6 at least - and I’ve never been fully satisfied (except for one, who’s always booked out 6 months and I can’t wait that long 🤣). After being grossly overfilled by my last injectionist, I knew it was time to move on once again. Roxanne came highly recommended by several friends, so I made an appointment with the very kind and accommodating receptionist who was able to get me in quickly (that’s a must for me - when I want something I want it now or never!)

Roxanne knocked it out of the park. I am BLOWN AWAY by what she was able to accomplish for HALF the price of what I’m accustomed to paying. I was fully prepared to spend $2000 to achieve desired outcome, but Roxanne devised a treatment plan that cost a total of $900 and looks ten times better than the work I’ve had done previously. How?! She’s a magician. Saved me money, and the results are phenomenal. Natural but impactful. I am a terribly hard sell, very critical, so a 10/10 from me is a huge rarity. Roxanne earned an easy 10/10. So relieved to have found a brilliant injectionist I can trust. Thank you, Tondue and Roxanne. ❤️

Edited to add 8/2020: very impressed with their dedication to customer service. I had a procedure done that didn’t quite live up to my expectations (my fault for expecting too much - filler isn’t magic) and came back to talk about it with Roxanne. Over the course of 2 subsequent follow-ups, she calmly dealt with my neurosis, provided plenty of education, and ultimately “fixed” the perceived flaw at no extra charge. I suspect most places would’ve called me crazy and sent me packing, but not Tondue. Just really impressed with the customer service and dedication to client satisfaction.
Rachel Ryder
Rachel Ryder
18:13 24 Aug 19
I found Tondue medical spa to be a very classy, upscale and clean environment. Excellence comes to mind in every aspect. Kelly, Denise, and Paige were all excellent to deal with. Very professional and at the same time personable. I also have seen OUTSTANDING results from my Coolsculpting treatments. I would highly recommend the Tondue medical spa. 5 stars
Bizzy
Bizzy
15:20 01 Aug 19
Best place, professional ⭐️⭐️⭐️⭐️⭐️
Angela Fechter
Angela Fechter
15:50 01 May 19
This was my first time coming here and Roxanne was amazing for my Botox! I have had it done elsewhere before and this was by far the best results I’ve ever gotten. I will absolutely be back!
Rachel Kienbaum
Rachel Kienbaum
02:50 01 May 19
Tina Sellers
Tina Sellers
19:34 30 Mar 19
OMG....where do I start?! From the moment I walked in I was greeted by the most gorgeous and friendly staff. Erin, wow. She definitely is an asset to this company. She was simply amazing and made me feel so relaxed when I was getting waxed. Not even 5 minutes in to my visit I no longer felt like she was a stranger but a close friend doing my waxing. I highly recommend her. I am definitely returning to this wonderful establishment!😍❤
Darlina D. Costilla
Darlina D. Costilla
02:32 01 Mar 19
Our community is so lucky to have the cutting edge services that Tondue provides! I have traveled across the state to 3 different medical spas for fillers, never getting the results I was looking for until finding Roxanne at Tondue! She brings knowledge, enthusiasm, and pure talent. All staff are simply fantastic and I believe we have the best of the best right here in Bay City!
Katelyn Haubenstricker
Katelyn Haubenstricker
02:54 20 Feb 19
Very professional, knowledgeable and personable! I'm looking forward to my next visit! I would recommend them!
Barb Slancik Schian
Barb Slancik Schian
18:07 21 Jan 19
Everyone is genuine and welcoming. Loved every minute of my experience! The atmosphere is relaxing and gorgeous. Everything was very well organized and clean. I can’t wait to go back!
Katie Korczowski
Katie Korczowski
00:34 12 Jan 19
Nikki Pickard
Nikki Pickard
00:47 04 Jan 19
I’m not even doing my girl Denise Zolinski or this medical spa justice by saying my experience was amazing!!! The spa ambiance and staff were SO welcoming!!! Denise you are SO knowledgeable and your passion is so exciting!!! I came in feeling old and washed up. I left feeling young, beautiful, and ready to conquer the world!!! 💖 I would recommend and ENCOURAGE anyone to book an appointment today!!!!
Janine Foor
Janine Foor
19:09 29 Nov 18
The atmosphere is so beautiful and soothing. The staff are all so friendly, knowledgeable and caring.
Lisa LaLonde Davis
Lisa LaLonde Davis
22:48 05 Sep 18
Such a luxurious and friendly experience at Tondue! Loved my eyebrow waxing + tint! Highly recommend!!
Emily Nichole
Emily Nichole
20:31 07 Jul 18
Alice Peruski
Alice Peruski
01:55 09 May 18
Sondra Cunningham
Sondra Cunningham
18:38 07 Apr 18
Jenifer Acosta
Jenifer Acosta
18:29 07 Apr 18
Amy Ballard-Peters
Amy Ballard-Peters
01:55 06 Apr 18
Very trustworthy, confident, knowledgeable, pleasant staff. They treat you like you’re the most important client they’ve ever treated. Love this place–its as good as any place I’ve been to in the Metro Detroit area!!
Sam Kais
Sam Kais
18:00 27 Mar 18
I just had the HydraFacial and I feel like my face is glowing from the inside out! You have a fresh, dewy look when you walk out! I highly recommend it!
Kelly Snawder
Kelly Snawder
21:59 22 Mar 18
Erin Tolbert Buchholz
Erin Tolbert Buchholz
18:03 30 Jan 18
Wonderful environment with friendly and knowledgeable staff! I’ve gone for Botox and dermaplaning and have had wonderful experiences with both! Will continue to go back for all of my med spa needs!
Amanda Serra
Amanda Serra
21:44 05 Jan 18
I LOVE Tondue. The staff are awesome & informative. The spa is beautiful. Roxanne takes time with each client to find out what your really wanting. She really focuses on making you the best you -YOU CAN BE!! They have great specials and have been to two of their special events at the spa and have loved them both. I love the products especially the tinted facial sunscreen. Im hooked!! Love TONDUE!!!!
Wonda Adams
Wonda Adams
16:52 05 Jan 18
Tondue medical spa offers a top notch spa experience right in our very own Great Lakes Bay Region. Roxanne, Erin, and Kelly are very professional, knowledgeable, and welcoming right when you enter through their doors. I highly recommend this spa when seeking the ultimate beauty experience that will never disappoint.
Janeen Sheridan
Janeen Sheridan
00:31 02 Jan 18
I was extremely impressed with this Spa! Very friendly and very knowledgeable! I highly recommend this Spa
Tricia Ross
Tricia Ross
14:15 31 Dec 17
I have had nothing but great experiences at Tondue. Everyone is always inviting and make me feel comfortable. I can't wait to go back for some lashes!!!
abbie elisech
abbie elisech
01:33 31 Dec 17
Tondue is a great place to be! There is wonderful customer service and an inviting atmosphere, I would go back in a heartbeat!
Jordan Sansburn
Jordan Sansburn
21:14 30 Dec 17
Roxanne, Kelly and Erin are the best. Excellent service and personalized care! They explain and educate 💕 for amazing results
Mary Marshall
Mary Marshall
19:03 28 Dec 17
I would highly recommend tondue! The staff is great and Roxanne is VERY knowledgeable and professional. She takes time with clients and the results are definitely worth it!
Mindy Tacey
Mindy Tacey
18:55 28 Dec 17
Exceptional, expert service! All of the ladies at Tondue are warm, gracious and kind. I cannot recommend highly enough!
Jodi Bromley
Jodi Bromley
01:59 27 Dec 17
I love Tondue Medical Spa! It's a welcoming and cozy spa with a great staff. I would definitely recommend this spa to everyone!
Kayla Latty
Kayla Latty
22:08 26 Dec 17
Great experience and my results were amazing! Everyone was extremely friendly and knowledgeable. I highly recommend Tondue and I will definitely be back. In fact, I already have my next appointment booked.
Molly Whisman
Molly Whisman
16:17 26 Dec 17
I have been to Tondue several times to check on their services. Their receptionist is awesome and greets you when you walk in the door. The waiting area is very elegant and inviting. I wanted prices on certain areas they cover and was able to talk to the young lady who does the procedure herself. I felt very comfortable here and will return to get my eyebrows waxed and tinted plus more. Great place to check out and great addition to Bay City.
Cheryl Ciesielski
Cheryl Ciesielski
01:42 26 Dec 17
The staff at Tondue is awesome! They made me feel totally at ease during my appointment. I will definitely be back!
Erin Yantz
Erin Yantz
00:02 26 Dec 17
Incredible products & services! Fabulous staff ~ highly recommend!!!
Lynne Neumeyer
Lynne Neumeyer
00:01 26 Dec 17
What a great spa!!! Awesome customer service!! I recommend the spa to everyone!
Dylan Jeffrey
Dylan Jeffrey
23:32 25 Dec 17
Very friendly & helpful. Will definitely be back!
Rob Groll
Rob Groll
01:39 24 Dec 17
The staff is so friendly and knowledgeable. I highly recommend the skin care lines they carry. What a treat to have Tondue in downtown Bay City!
Kelly Snawder
Kelly Snawder
22:38 22 Dec 17
I love the staff at Tondue!! The customer service was out of this world . I would never go anywhere else!!
Kelly Jeffrey
Kelly Jeffrey
11:56 22 Dec 17
Very nice spa with great customer service!!
Sabrina Jeffrey
Sabrina Jeffrey
19:24 21 Dec 17
Great customer service. The work I have seen them do is quite remarkable.
Kimberly Dudinetz
Kimberly Dudinetz
18:28 21 Dec 17
Tondue offers an all around amazing experience. It is a stunning spa, beautifully decorated and clean. The staff is wonderful, making sure you are given the best treatment, they care about your needs and what is best for you. I highly recommend going to Tondue for their services, they are a great addition to Downtown Bay City.
Alex Appold
Alex Appold
17:02 21 Dec 17
The staff were very helpful and knowledgeable, and products work great! I can't believe this place is been here for years and I didn't know about it.
Tammie Weidner
Tammie Weidner
12:37 21 Dec 17
Amazing people that really want what’s best for their guest!
Blayne Lutz
Blayne Lutz
02:11 21 Dec 17
The atmosphere as soon as you walk in is so welcoming. Always greeted with a smile! Erin is the best at what she does and would recommend Erin and Tondue to anyone!
Hannah Dillon
Hannah Dillon
00:57 21 Dec 17
Great customers service
Jacob Jeffrey
Jacob Jeffrey
00:39 21 Dec 17
I’ve loved Tondue since the very beginning! The staff is the absolute best and the spa is so beautiful and comfortable. I would never go anywhere else that offers those services. I always look forward to going back. I would highly recommend!
Ashley Ligney
Ashley Ligney
00:35 21 Dec 17
I absolutely LOVE Tondue Medical Spa! Just walking in makes me feel joyful, calm, refreshed and alive! Bonus is having Kelly greeting me with her big smile and enthusiastic hello! Cannot imagine going anywhere else!! ❤️💗💙
Bridget Looby
Bridget Looby
00:18 21 Dec 17
Beautiful spa! Very professional, knowledgeable and experienced staff. Loved my visits there. Love Kelly and Roxanne. Great products.
Lisa Sutton
Lisa Sutton
23:59 20 Dec 17
I love tondue!! Roxane is always so enthusiastic. She takes time to explain procedures,products and makes sure she understands your expectations,and outcomes. The medical spa is so beautiful inside and you are always greeted by friendly staff..
Wonda Adams
Wonda Adams
19:49 13 Nov 17
Shelly Kline
Shelly Kline
17:12 11 Aug 17
Beautiful spa! Erin does a wonderful job on eyelash extensions and is such a sweetheart. Definitely recommend her.
Leah Rosa
Leah Rosa
21:07 26 Jul 17
I had Vollure done and I could not be happier. Very knowledgeable, friendly, accommodating staff. Relaxing setting and Roxanne is very welcoming and extremely knowledgeable. I will come back again.
Roshonda Schmitt
Roshonda Schmitt
20:11 20 Jun 17
If you haven't checked out Tondue yet, you are missing out! Not only are they very professional and knowledgeable, they are all great people! I loved my experience and look forward to going back!
Lindsay Neveau
Lindsay Neveau
11:59 07 Jun 17
Hannah Dillon
Hannah Dillon
19:09 20 May 17
Pamela Walczak
Pamela Walczak
10:45 17 May 17
Rebecca Hamilla
Rebecca Hamilla
02:53 06 Apr 17
Lisa Perreault Grills
Lisa Perreault Grills
23:58 09 Mar 17
Awesome ambiance and competent professionals delivering medical spa services!!!
Lisa Marie Easton
Lisa Marie Easton
09:36 10 Feb 17
Ashley Donnenwerth
Ashley Donnenwerth
01:56 27 Jan 17
Nic Von Schneider
Nic Von Schneider
16:44 25 Jan 17
Amanda Jean
Amanda Jean
13:02 24 Jan 17
Karen Goodrow-Balley
Karen Goodrow-Balley
23:16 09 Jan 17

Thank you for your reviews, we appreciate you taking the time to share your experiences.

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